Privacy Statment
In order to process your online order, we collect information gathered upon purchase. This information includes (but is not limited to): Shipping and billing address, Name, Telephone number, Credit card information.
The customer information gathered on this site will not be shared in any way to parties outside of Mira Gallery.
Mira Gallery is committed to respect and assure your privacy. We do not sell, trade or rent your personal information to others. You can be assured that Mira Gallery will not share any of your personal information without your prior consent.
Many of the items on our website are one of a kind. we keep the right to return the money to the sender in case the item/s were sold. we will refund the whole amount including Pay Pal fees.

Security Guarantee
At Mira Gallery we ensure that your shopping experience will be safe, secure, and convenient. The order area of our site is secure.
Our secure server software (SSL) is a standard in the industry and is one of the best software’s on the market for securing e-commerce. All of your personal information is encrypted ensuring that your information will not be seen over the Internet.
If you have any questions about our privacy policy, you can always contact Mira Gallery customer service by sending us an e-mail.

For any concerns or questions please contact us:

Phone: 972-2-628-0601
Sunday to Friday between: 11:00am – 18:00pm Israel time, (UTC/GMT +2 hours).
Address: Bet El 6, The Jewish Quarter, Jerusalem, 91143 Israel.
Email: info@miragallery.com we usually answer within 12 hours.

Shipping Policy
We do combine shipping, We will charge shipping & Handling once per Category.
In case you buy more then one item from the same artist you will be charged once for S&H.
For example:
in case you buy few of Ayala Bar earrings or a set of necklace and earrings you will be charged once for S&H.
in case you buy Ayala Bar Jewelry and Ilan Hubara earrings you will be charged Twice for S&H.

In case you have any questions or comments you can always contact us

Our Returns Policy
We hope that you will be completely satisfied with the products that you purchase from us. Every effort is made to ensure the quality and timely delivery of the goods you have ordered. We do accept, however, that there may be a need for Customers to return products to us under some circumstances. This information will help you and us to ensure this process is completed as quickly as possible.

Circumstances
If your goods are defective or are damaged when you receive them, then you can return them to us for a full refund or a replacement. In this circumstance only, we will refund the cost of shipping in both directions.

If you are not happy with your purchase for any reason at all, you have a 14 day trial period in which you can return it to us for a full refund or for an exchange. Shipping costs are not refundable unless the item was damaged before delivery to you, or is defective. A minimum shipping retention applies to all orders, regardless of the shipping paid as part of the order. This minimum charge is currently $20 per order.

Lost or Missing Deliveries

If you are waiting for goods from us that you think may be overdue, then please check the delivery dates first. Your order will advise you of the “normal dispatch” period of the goods and the delivery period. If the sum of these items gives a date that has passed, and you have received an email from Virtual Nations advising you the goods were dispatched, then your order may have been lost.

Once you have established the goods were dispatched and the delivery period is now exceeded then please advise us by email to info@miragallery.com We will track the package for you and advise you of its present status.